• Assistant Operations Manager

    Job Locations CAN-ON-Vaughan
    Posted Date 1 month ago(12/14/2018 8:42 AM)
    Requisition ID
    Position Category
    Management & Above
    Internal Code
    Internal Reference
    Internal Code 3
    Transdev Services
  • Overview

    The Assistant Operations Manager is responsible for supporting and managing daily activities of all operators and coordinates the activities of supervisors and dispatch personnel. Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors. The Assistant Operations Manager will also work closely with the maintenance department to ensure that all operation requirements are met. The Assistant Operations Manager will mainly support the Operations Manager for all the operations duties.


    • Track, compile and analyze performance; handle interdepartmental issues; resolve employee issues and grievances; improve processes and route scheduling
    • Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks
    • Assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel
    • Coordinates with the safety and training department to ensure all safety goals and directives are met
    • Develops Operations department budget
    • May operate a vehicle in revenue service, if necessary
    • Maintains confidentiality of all information



    • High school diploma or equivalent, such as GED, required



    • Minimum three (3) years of operations experience in a fixed route operation, or airport shuttle service of similar size and scope
    • Thorough knowledge of basic provincial laws, ordinances and regulations underlying the transit operation
    • Thorough knowledge of the methods of operation of the transit system’s staff and operational departments
    • Working knowledge and proficiency with Microsoft Word, Excel and relevant database programs
    • Good written and oral communication skills
    • Ability to organize and perform work efficiently; strong attention to details
    • Ability to work effectively with labor; may include labor grievances and negotiations
    • Must be willing to work flexible hours to include weekends and holidays

    Travel requirement (as a percent): <5% travel for occasional meetings



    • Must submit to drug testing and a criminal background check



    • Regularly required to stand; walk; use hands to manipulate, handle or feel; reach with hands or arms; and talk or hear.
    • Frequently required to sit. Occasionally required to climb or balance; stoop, kneel crouch or crawl; and smell. Occasionally required to lift up to 25 pounds.
    • Up to 30% of the workday is spent outdoors monitoring service on routes, transit facilities, and company locations.
    • Must be able to work in extreme heat and cold and in a damp environment with moderate noise.
    • Remaining work is accomplished in an office or in a cubicle space equipped with a telephone and computer; time is spent sitting, typing, or looking at a computer.


    For more information please visit our website at


    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.




    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with us for general consideration.