Operations Manager - Proposed Business

2 months ago
Requisition ID
Position Category
Management & Above
Internal Reference
Transdev Inc. (Corporate)


Established in 19 countries, Transdev is a multinational leader in sustainable mobility and multimodal transport. Transdev offers several public transport options across North America.


In Canada, the Transdev team has 1,300 employees, operating approximately 650 vehicles and providing over 1,000,000 hours of service in more than 100 municipalities, school boards and regions across Canada. Transdev offers innovative mobility solutions to effectively meet the needs of all its communities.


Responsible for facility operations including all operators assigned to the facility. Provides all services safely and reliably.


This role is for proposed business for Vancouver, Canada.  Offers contingent upon winning bid. 


  • Supervises daily activities of all operators and coordinates the activities of supervisors and dispatch personnel
  • Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors
  • Works closely with the maintenance department to ensure that all operation requirements are met
  • Track, compile and analyze performance; handle interdepartmental issues; resolve employee issues and grievances; improve processes and route scheduling
  • Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks
  • Assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel
  • Coordinates with the safety and training department to ensure all safety goals and directives are met
  • Develops Operations department budget
  • Maintains confidentiality of all information

Other duties as required.


Education, Licensing, and Certifications:

  • High school diploma or equivalent
  • Valid driver's license


  • 3 or more years of relevant transit supervisory experience required

Skills and Knowledge Required:

  • Thorough knowledge of basic laws, ordinances and regulations underlying the transit operation
  • Thorough knowledge of the methods of operation of the transit system’s staff and operational departments
  • Working knowledge and proficiency with Microsoft Word, Excel and relevant database programs
  • Good written and oral communication skills
  • Ability to organize and perform work efficiently; strong attention to details
  • Ability to work effectively with labor; may include labor grievances and negotiations

Travel requirement (as a percent): <5% travel for occasional meetings


Pre-Employment Requirements:

  • Must be able to flexible work schedule
  • Must submit to a criminal background check

Physical Requirements:

  • Up to 15% of the workday is spent outdoors monitoring service on routes, transit facilities, and company locations.
  • Must be able to work in extreme heat and cold and in a damp environment with moderate noise.
  • Remaining work is accomplished in an office or in a cubicle space equipped with a telephone and computer; time is spent sitting, typing, or looking at a computer.


For more information please visit our website at
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.



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